If you or someone you support received a letter from the NDIA in early 2025 about an “impairment notice,” you may be wondering what it is and what you need to do. Here’s a plain-English explanation.
Information current as of January 2025. This article is general information only — not NDIS, legal, or financial advice.
What is an impairment notice?
An impairment notice is a formal document from the NDIA that lists the specific impairments that were used to determine your eligibility for the NDIS. It tells you whether you qualified through:
- The disability requirements pathway (permanent, significant disability)
- The early intervention requirements pathway (supports that will reduce future need)
- Or both
Why is this being introduced?
The 2024 NDIS Amendment Act requires the NDIA to provide this information to all participants. Previously, many people were approved for the NDIS without being explicitly told which impairments qualified them or which pathway they met. This lack of clarity caused confusion — particularly at plan reviews when participants weren’t sure what evidence they needed to maintain their eligibility.
What should I do with it?
Keep it safe. The impairment notice is an important document. Store a copy alongside your NDIS plan.
Check it for accuracy. If the listed impairments don’t match your actual disability or health conditions, contact the NDIA on 1800 800 110.
Share it with your Support Coordinator. Your coordinator can use this information to better advocate for you at plan reviews and ensure your supports are aligned with your qualifying impairments.
Does it change my plan?
No. Receiving an impairment notice does not change your current plan, supports, or funding. It is purely informational — the NDIA recording and communicating the basis of your eligibility.
New participants from January 2025
All new NDIS participants approved from 1 January 2025 receive an impairment notice as part of their access decision. This is now a standard part of the onboarding process.
Source: NDIS — Summary of legislation changes
General information only
This article is for general information purposes only. It does not constitute NDIS, legal, or financial advice. NDIS rules and supports vary by individual plan. For advice specific to your situation, speak with your Support Coordinator or contact the NDIA directly at ndis.gov.au or call 1800 800 110.