Coordination of Supports
Ongoing coordination across your whole support network
Xyston's dedicated coordinators take an active, hands-on role in managing your entire support network — working directly with your providers, resolving issues, preparing you for plan reviews, and steadily building your capacity to navigate the NDIS with confidence.
What's Included
Everything your coordinator handles
Your Xyston coordinator is not just a point of contact — they're an active participant in your NDIS journey, working across every aspect of your plan.
Provider Network Management
We find, connect, and manage all your NDIS providers — taking the administration burden off you entirely.
Regular Reviews & Goal Tracking
Scheduled check-ins to review your progress, adjust your supports, and ensure your plan is delivering results.
Plan Review Preparation
Comprehensive report writing, evidence collation, and advocacy support ahead of your NDIS plan review.
Budget Monitoring & Reporting
We monitor how your funding is being used, flag shortfalls early, and submit required reports to the NDIA.
Crisis Planning & Contingency Coordination
We help you build a personalised crisis plan before things escalate — identifying warning signs, key contacts, and steps so you're prepared. After any acute event, we stabilise and rebuild your supports.
Capacity Building
Every interaction is designed to grow your confidence and skills so you can increasingly self-direct your NDIS plan.
Allied Health Liaison
We coordinate seamlessly with your OT, psychologist, GP, and specialist services to ensure everyone is aligned.
Community & Informal Supports
We identify and connect you with community groups, volunteer services, and informal supports that complement your funded plan.
Service Gap Resolution
When providers leave, waitlists are long, or funding is insufficient, we advocate and problem-solve on your behalf.
Cross-Sector Coordination
We navigate housing, mental health, justice, and health systems on your behalf when multiple services are involved.
Day-to-Day Coordination
An active partner, not a passive contact.
Many participants have had the experience of a coordinator who's hard to reach, rarely proactive, and only gets involved when something goes wrong. At Xyston, we work differently.
Your coordinator regularly checks in with you and your providers, tracks your plan progress, and deals with problems before they escalate. They attend meetings with you, write reports to the NDIA, and prepare you thoroughly for plan reviews — so you're not walking in cold.
Over time, as your confidence grows, we gradually step back — transferring skills and knowledge so you're in control of your own NDIS journey. That's what capacity building actually means in practice.
Who It's Best Suited To
Participants with multiple providers, complex support needs, or those who want a dedicated, experienced coordinator actively managing and improving their NDIS journey.
- Participants new to the NDIS who need guidance from the start
- Those transitioning from another coordinator or provider
- Participants with multiple services across health, disability, and community sectors
- People whose situation has changed significantly since their last plan review
- Carers and families seeking structured, expert support navigation
Pricing
Xyston charges the NDIS published price limits — the maximum hourly rates set annually by the NDIA. There are no hidden fees. Your coordinator will discuss your available budget before any service begins.
Questions & Answers
Frequently Asked Questions
Common questions about NDIS Support Coordination and how Xyston works.
Ready to start your NDIS journey?
Submit a referral or call us to discuss whether Xyston is the right fit for you.